Unified Knowledge Hub
Aggregate engineering notes, firmware updates, and compliance guidelines in one place for instant access.
Customer Support
Support Better, Resolve Faster with AI-Powered Knowledge and Collaboration
Equip your customer service teams with dynamic, always-current troubleshooting and training resources.
Give Your Support Team the Knowledge to Solve Problems Faster
Live Troubleshooting Templates
Use pre-approved, structured workflows to resolve known issues without relying on engineering.
Standardized Global Training
Support reps across regions received templated, auto-updating training materials, ensuring consistent service quality.
See the Impact
How Circuit Transforms Customer Support Teams
Resolve issues faster, reduce escalations, and keep support teams aligned with always-up-to-date resources and seamless collaboration.
Faster ticket resolution
40%
as agents had instant access to the right troubleshooting workflows.
Reduction in escalations to engineering
30%
freeing up R&D teams to focus on innovation.
Use Cases
AI-Powered Solutions for Every Team and Workflow
RFP Production
Accelerate the RFP process and improve collaboration with continually evolving, AI-driven insights.
Channel Management
Ensure your team and partners always have access to the latest product materials and marketing collateral—anytime, anywhere.
Competitive Intelligence
Ensure your teams have access to the latest, most relevant insights—whenever and wherever they need them.
Explore Our Knowledge Hub
Get the latest tech insights, company updates, and expert resources—all in one place.
