Certified for Excellence
Circuit is SOC 2 Type II certified to ensure top-tier security, reliability, and data privacy.
Grounded Model Responses
We ground model responses in your data and cite sources allowing you to trust the answers you get from our service
Secure AI Containers
The content you ingest and all associated indexing artifacts are kept secure in “Circuits”, our secure AI containers.
Encryption of All Data
All data is encrypted at rest using AES-256 and in transit using TLS 1.2+, leveraging AWS’s built-in encryption mechanisms.
Secure Data Connectors
Authenticated methods to safely load data from sources like Google Drive, OneDrive, and others without compromising security.
SOC 2 Type II Certified
Compliant with industry standards, demonstrating our commitment to security best practices.
External Testing
Circuit undergoes regular third-party penetration testing and vulnerability remediation to ensure the security of our systems.
Secure Development
Circuit implements a Secure Software Development Lifecycle (SDLC) to ensure the security of its platform.
Vendors do not Train on Your Data
Circuit only uses LLM providers that do not train on your data.
Responsible Disclosure & Security Inquiries
At Circuit, we take security seriously and value the contributions of the security community in helping us maintain a safe environment for our users.
If you believe you’ve discovered a security vulnerability in our systems, services, or products, we encourage you to let us know responsibly. You can contact us at security@circuit.ai to report any issues.
In addition to vulnerability reports, you’re also welcome to reach out with general security inquiries or concerns. Please include as much detail as possible so we can understand and address your message promptly.
Resources
SOC 2 Type II
Circuit undergoes an annual SOC 2 Type II audit.
Privacy Policy
Circuit’s Privacy Policy
Terms of Service
Circuit’s Terms of Service
Cookie Policy
Circuit’s Cookie Policy
Frequently asked questions.
Can I request a copy of your SOC 2?
Yes, you can request a copy above. Prior to receiving a copy of our SOC 2 Type 2 report, we will need a signed mutual NDA.
What types of data does Circuit collect?
We primarily collect two types of data:
- Your source data, which can be uploaded manually or automatically from one of Circuit’s data connectors. This data is analyzed and indexed to allow efficient and accurate retrieval when information is required for answering questions or supporting workflows.
- Interaction data, including questions and answers are captured to provide analytics and share commonly asked questions to account owners. Interaction data can also be used to identify areas in a source data that benefit from improved coverage, and to help optimize your experience.
Can I use private/internal data as a data source?
Yes, operating on private/internal datasets is one of the common ways to use Circuit. Circuit allows you to securely manage your internal data, and make it available only to the intended recipients, whether that be internal users or external partners.
How is source data stored and processed?
Your source data is stored in our US-based AWS Cloud environment. It is there analyzed and processed to make it easy for our retrieval engine to find the right answers to your questions.
What LLM providers do you use, and how do you ensure they don't train on our data?
We use a range of different LLM providers and models to process your source data and provide answers to your questions. Our external providers include Anthropic and Groq. None of our external providers are allowed to train their models on the data they process for us.
